We had a group of 20 who spent 3 days at Villa Aye for a wedding. It's a spectacular venue for a wedding, or for any occasion. We will definitely consider coming back again. The location is a little out of the way and taxis are not easy to get to/fro... We had a group of 20 who spent 3 days at Villa Aye for a wedding. It's a spectacular venue for a wedding, or for any occasion. We will definitely consider coming back again. The location is a little out of the way and taxis are not easy to get to/from there, so you'll likely spend most of your time there. That's ok, though, because it's a wonderful place to be. I do, however, have a couple of suggestions. POSITIVES: 1) Staff - the staff are fabulous, they go above and beyond to help and are very professional. When I sat down by the pool to watch the sunrise, staff brought me a coffee. When I jumped in the pool late at night, towels instantly appeared. I didn't even ask for either of these, the staff were apparently just paying attention. 2) Venue - the villa is wonderful, with spectacular views and gorgeous architecture and spacious rooms. Plenty of space to spread out, too. SUGGESTIONS: 1) Food/Meal system - the food was delicious, we don't have any complaints about the quality of the food preparation. However, the system for ordering it was not good. I know the intent is to individualize meals and cater to specific tastes, but it is way too complicated and onerous to try to figure out what 20 people want for every meal, plus snacks, in advance. We ended up missing a couple of meals because we didn't have our orders together. We assumed there would be some staple food available, but really it seems everything has to be ordered in advance, which was just way too difficult and time-intensive to figure out. If the Villa wants to offer individualized meals every day, that's fine, perhaps it works for some people. But I recommend also offering some simple options, like a buffet option, for groups that don't or can't take all of that time to order for each person. 2) Flooring - the hardwood floors are beautiful, but they are far too easily scratched. We ended up with a US$500 charge for a scratched floor, apparently from one of our guests moving an ironing board. No place that regularly hosts guests should have floors that easy to damage; it's ridiculous. Either the floors need to be better protected or the furniture needs to be fixed to the floor, or padded under each part that touches the floor. And, guests should not be given an ironing board that is going to scratch the floor. I'm very upset about this. In addition, the floors had to be protected during the wedding with an ugly protective cover taped to the floor because they are so soft. It made the whole entry area look cheap and tacky. What's the point of having beautiful floors if you can't even see them? 3) Booking company (TLS). Our experience with TLS, who coordinates details of bookings, was less than impressive. First, they gave us an incorrect price for our stay. Only after we had signed the paperwork did they tell us that someone had made a mistake and that the stay would actually be considerably more expensive. Second, they booked us a day/time to look around the villa to help with our planning, so I flew from the US to Thailand to do that (we had already booked the place but we wanted to have a look around to help decide details of the wedding). However, just before the day they booked us to visit, they canceled our visit because they instead opted to let a guest check out late. Why would they cancel a planned visit from one guest at the last minute in order to let another guest checkout late? That makes zero sense. We were incensed. Also, they don't coordinate well with the Villa staff. We received way too many emails and texts that were redundant with messages received from the Villa staff. It was highly confusing and too time-consuming. OVERALL: Villa Aye is wonderful and we would definitely consider coming back. And it's a perfect location for a wedding. If they can clean up the things mentioned above, I can't imagine a better place to stay.

Naina is an outstanding villa host who embodies true professionalism and dedication. Available 24×7, she ensures that every aspect of the guest experience is managed with precision, care, and genuine warmth. Her proactive approach, attention to deta... Naina is an outstanding villa host who embodies true professionalism and dedication. Available 24×7, she ensures that every aspect of the guest experience is managed with precision, care, and genuine warmth. Her proactive approach, attention to detail, and unwavering commitment to guest satisfaction set her apart. She handles every request — big or small — with remarkable efficiency and grace, always going above and beyond expectations. Her presence brings comfort, her hospitality creates lasting impressions, and her service standards truly redefine excellence. Without a doubt, she is one of the finest hosts I have ever had the pleasure of meeting.

Villa Aye and its staff are nothing short of amazing! We were incredibly happy with the service provided by all the staff. Not letting us lift a finger and getting us everything we needed. Cannot thank Bow and the team enough for everything they done... Villa Aye and its staff are nothing short of amazing! We were incredibly happy with the service provided by all the staff. Not letting us lift a finger and getting us everything we needed. Cannot thank Bow and the team enough for everything they done during our stay!

Our experience at Villa Aye has been nothing but amazing from start to finish! Bow and the team have been absolutely outstanding and went over & above for everything and every little detail. If I could go back and do it all over again I would in a he... Our experience at Villa Aye has been nothing but amazing from start to finish! Bow and the team have been absolutely outstanding and went over & above for everything and every little detail. If I could go back and do it all over again I would in a heart beat! 5 starts isn’t enough for how amazing this villa and the staff are! And especially for our wedding day! Can’t thank you all enough again! X

Probably the best villa in Phuket. We had the most incredible stay at this villa. The property itself is stunning — beautifully designed with a thoughtful layout, high-quality finishes, and a breathtaking location overlooking the ocean. But what t... Probably the best villa in Phuket. We had the most incredible stay at this villa. The property itself is stunning — beautifully designed with a thoughtful layout, high-quality finishes, and a breathtaking location overlooking the ocean. But what truly made our stay unforgettable was the staff. NaNa and her team were exceptional. They looked after our every need with genuine care and attention, and no request was ever too much trouble. Their warmth and hospitality elevated the entire experience. The in-house chef was also outstanding, preparing delicious meals and being wonderfully flexible with our requests. She even welcomed us into the kitchen when we wanted to cook some steak we had brought along — a small gesture that made us feel right at home. I cannot recommend this villa highly enough. If you’re looking for a beautiful property matched with world-class service, this is the place.